Why Android Apps Keep Crashing and How to Fix It?

Having an app crash during an important conversation or while playing a squad online game can be frustrating. This article explains why apps keep crashing on Android and provides solutions to fix the problem.

To address these issues and stop app crashes on your Android phone:

  • Consider upgrading to a newer device with better performance capabilities.
  • Make sure all your apps are updated regularly from the Google Play Store.
  • Check your internet connection, as unstable or slow connections can contribute to app crashes.
  • Clearing the cache and data of problematic apps can sometimes resolve crashing issues.
  • Manage storage space by deleting unnecessary files or try moving your SD card to a new one.

Table of Contents:

Why do my apps keep crashing on Android?

Several factors can contribute to this problem. One common reason for app crashes is outdated software. When your Android is not updated, it can lead to compatibility issues and instability. Additionally, If your internal storage is full, it may not have enough room to run an application properly.

It is also possible for apps to crash when there is poor internet connectivity. If you are experiencing slow or unstable internet, try switching between Wi-Fi and mobile data or restarting your router. Additionally, conflicts with other applications may also be causing various issues including unexpected app crashes and com.android.phone has stopped.

How to fix Android apps that keep crashing?

In the previous paragraph, we discussed common reasons behind app crashes including insufficient memory, software bugs, and conflicting apps. However, there is no need to despair! We will also share 11 useful solutions to stop apps from crashing on Android:

Restart your Android

Over time, apps continue running in the background which can lead to decreased performance, slower speed, and crashes. Restarting your Android device is a simple solution that can eliminate all the processes causing the problem.

  • Press and release the power button.
  • Select Reboot.
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Sometimes, apps crash due to temporary glitches or conflicts in the system. Restarting your Android gives it a fresh start and allows it to recalibrate its processes.

Update the app

One common reason for apps crashing on Android is outdated software or applications. Developers frequently release updates to fix various bugs and improve phone performance. 

  • Open Google Store.
  • Click the menu icon (usually three horizontal lines) in the top corner.
  • Select My Apps & games from the options.
  • Locate the app and tap Update.
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Or Update all

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Updating an app can also be done automatically by enabling the Auto-update feature. This way, you won’t have to manually update each application every time a new version is released.

Update Google Play Services

Google Play Services receives regular updates to ensure Android security, reliability, and performance. If an outdated version is installed, it can result in compatibility issues such as randomly crashing apps or Google Play service keeps stopping.

  • Locate the Google Store app.
  • Tap on the three horizontal lines at the top corner.
  • Scroll down and select My Apps & games.
  • Click Google Play Services.
  • Select Update.
Update google service

Restart your phone and check if the issue has been resolved.

Note: If you do not see an update option, it means your phone already has the latest version installed.

Clear Google Play Services Cache and Data

Sometimes, outdated or corrupted data in the cache can cause issues with Google Play Services. Clearing the cache and data can fix various issues including Android apps keep closing, crashing, or freezing.

  • Go to Settings on your phone.
  • Tap on Apps & notifications.
  • Find and tap YOUR APP from the list of apps.
  • Select Storage & cache.
  • Click on Clear Cache and Clear Data.
Clear google app cache

Check internet connection

Make sure you are connected to a reliable and strong Wi-Fi network or cellular data signal. Weak or intermittent connections can cause your apps to have issues or load incorrectly.

Try restarting your Wi-Fi and reconnecting your device. Resetting the network settings can also help resolve connectivity issues. Additionally, make sure that there are no restrictions or limitations set on certain apps in terms of their access to the internet. Some apps may require unrestricted access for proper functionality.

If the problem persists, consider switching between different networks (Wi-Fi and mobile data). This will help determine whether the problem lies with your current network provider.

Clear app cache and data

Over time, the cache files stored by apps can become corrupted or outdated, leading to performance issues and crashes. By clearing the cache, you essentially refresh the app’s temporary storage space.

  • Go to Settings.
  • Find Apps & notifications.
  • Select [Name of App].
  • Click Storage & cache.
Delete all cache and data

Here, you’ll find options to clear the cache and data for that particular app. This method will reset the app’s default settings, so be cautious if you have important information saved within it.

Check storage space

When the storage becomes full or near capacity, it can severely impact the performance of the apps installed on your phone. As the device struggles to allocate resources and data, apps may fail to load properly or crash altogether.

  1. Go to your phone settings.
  2. Navigate to the Storage & USB. Here, you can see how much space is used by various categories, such as apps, files, and media. If your available storage is minimal or almost full, it’s time to take action.
Check android storage space

To add more storage space on your Android, delete old photos and videos no longer needed and uninstall any unused apps. You can also transfer your files to an external SD card, computer, or any other safe place.

Check app permission settings

App permission settings are a crucial aspect of device security and privacy. They allow users to control and manage access to individual applications. If your app not working, it is due to incorrect or insufficient app permissions.

  • Go to Settings.
  • Select Apps or Application Manager.
  • Tap on the app that is crashing.
  • Select Permissions.
  • Review the permissions list and make sure all necessary ones are enabled.
Check app permissions

Be cautious when modifying permissions, as some apps may require certain access for essential functionality.

Disable unnecessary background processes

Background processes are tasks or operations that occur in the Android background and are not immediately visible to the user. In rare cases, these processes can take up valuable system resources and cause apps to crash.

  • Locate the Settings.
  • Click on Applications.
  • Select the specific app that has been crashing frequently.
  • Select Force Stop.
Clear background processes

Uninstall and reinstall the app

Uninstalling an app deletes all its data from your Android phone, including cache files that might cause conflicts or errors. Reinstalling the app will provide a fresh installation without any issues compared to the old version.

To uninstall an app:

  • Find the Settings on your Android.
  • Select Apps or Application Manager (the name may vary depending on your device).
  • Find the one that is crashing.
  • Click on Uninstall or Remove.

To reinstall it:

  • Open the Google Play Store.
  • Search for the app.
  • Tap Install.

You can resolve any underlying issues that prevent an application from working on your Android phone by uninstalling and reinstalling it.

Factory reset your Android

If you tried all the previous steps and your apps are still crashing, consider a factory reset. This method is a more drastic measure as it will erase all data and settings on your phone, returning it to its original state. 

Before moving to this process, backup all important files and documents from your phone. Once that’s done, follow these steps:

  • Find the Settings app.
  • Tap on About Phone.
  • Tap Factory Reset or Erase All Data.
  • Confirm Erase Everything.

After completing the last method, set up your phone again by following the initial setup prompts. However, this solution should only be done as a last resort when all other methods have failed to fix the issue.


Staying proactive when managing and keeping your apps up to date is crucial in maintaining a seamless user experience. With patience and practical knowledge, you’ll be able to overcome any app crashing issues on Android that come your way!

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About The Author

As a mobile technology expert, I focus on troubleshooting iPhone and Android devices to provide efficient solutions for various issues. I have a keen eye for detail and a passion for problem-solving, assisting users with software repairs, app fixes, and more to simplify smartphone complexities.

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