What Is Com.samsung.android.rubin.app? Should I Remove It?

Com.samsung.Android.rubin.app is a system app found on newer Samsung devices. Samsung Electronics Co., Ltd developed it, and it is part of the Android operating system. But what does it mean? How it works? Can I remove it from my phone? In this guide, we will explain everything you need to know about the app and how to fix any issues related to it.

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What is com.Samsung.Android.rubin.app?

Com Samsung android rubin app is a service that comes pre-installed on Samsung devices. It’s similar to com.android.systemui, and Android System WebView app. Samsung Rubin is designed to log valuable data such as call logs, text messages, contacts, and other user activity from your phone.

This data can then be accessed through a mobile device forensic tool during a digital investigation. This means that if you are ever involved in a criminal case where your phone might contain crucial evidence, law enforcement officials can use Samsung Rubin to extract relevant information from your device.

This app may sound unsettling to some users who value their privacy. However, it’s important to note that this function is not unique to Samsung Rubin. Many other smartphone manufacturers also have similar customization services that allow for data extraction for forensic purposes.

So why does Samsung include this app on their devices?

The answer lies in compliance with legal requirements. In some instances where law enforcement agencies need access to electronic evidence for an ongoing investigation or court proceeding, companies like Samsung are obligated to assist by making their devices accessible for data extraction.

In addition to aiding law enforcement agencies in collecting evidence, Samsung Rubin also has important implications for personal security. If you ever lose your smartphone or get stolen, using a mobile device forensic tool can help track down the location of your phone and potentially lead to its recovery.

Why Android user should enable customization?

After we have a clear idea about com android rubin app. Let’s discuss reasons why enabling customization on your Samsung device can enhance your overall experience:

  • Personalized Look.
  • Improved Functionality.
  • Increased Efficiency.
  • Better Organization.
  • Personal Security.

Allowing customization not only adds a personal touch but also enhances functionality and efficiency. It allows you to tailor your phone to suit your preferences, making it a truly unique device.

Is it safe to have Samsung Rubin app on my device?

The answer is yes. As mentioned earlier, this app only collects anonymous usage data, which means no personal information or sensitive data is being shared. Additionally, this app has been tested by both Google Play Protect and Samsung before being included in their devices.

Moreover, com.samsung.android.rubin.app can also be considered a security measure as it helps identify potential issues or malfunctions within the device through its data collection process. This allows for timely updates or fixes to be released by Samsung.

However, if you are still uncomfortable with this app, you do have the option to disable it. But keep in mind that removing system package might affect certain features or services.

Can i remove com samsung rubin app from my Android phone?

Com Samsung Rubin is a system app that cannot be uninstalled like other apps downloaded from the Google Store or third-party websites. System apps are deeply integrated into the core functionality of your device and removing them may result in unexpected issues or instability. However, there are ways to stop the app if you do not want it running in the background. Here’s how to disable it:

  1. Open the Settings app.
  2. Locate the System Apps or Applications option.
  3. Locate and tap on com.samsung.android.rubin.app.
  4. Click on the Disable.

This method will prevent Rubin app from running in the background. If you encounter any problems after disabling the app, you can always re-enable it by following the same steps and tapping on “Enable” instead of “Disable.”

How to fix com.samsung.android.rubin.app has stopped error?

Once we understand how Samsung’s Rubin app work, including its safety features and removal options. Let’s take a look at some steps to fix “com samsung android rubin app has stopped” message.

This error typically occurs when the app crashes or stops working unexpectedly. As a result, users may experience sudden app closures, and frozen screens. Below, we will dive into the right steps that can help you fix this error message.

Solution 1: Clearing Cache and Data of the App

One of the most common causes of the com.samsung.android.rubin.app has stopped error is a corrupted cache or data. This can happen due to outdated software, conflicting updates, or even insufficient storage space on your Samsung phone. To fix this issue:

  1. Go to your Samsung Settings.
  2. Click on System Apps.
  3. Tap on Com.samsung.Android.rubin.app.
  4. Scroll down, and select Clear cache and Clear data.

After clearing cache and data, it’s always a good idea to restart your Samsung phone. This will allow for a clean start and ensure that the changes made take effect.

Solution 2: Updating your Device’s Software

Another possible solution to fix Rubin app error message and also Discover Bar keep stopping issue is to update your device’s software. This option is beneficial if you are using an older Android version on your Samsung device. Updating your phone not only fixes bugs and errors but also ensures that all the latest security patches are installed.

The process is simple:

  1. Go to your Settings.
  2. Find About Phone.
  3. Click on check for available updates.
  4. Download and install it.

If you are unable to update your device’s software using the above method, you can also try using a Samsung Smart Switch. This PC application allows you to easily update your device’s software by connecting it to a computer.

After following these steps, check if com.Samsung.Android.rubin.app still appears on your device. If not, then updating your software has successfully resolved the issue.

Solution 3: Rebooting your Samsung

If you have tried the previous methods and are still encountering the com.samsung.android.rubin.app has stopped error, then it may be necessary to reboot your Samsung device. Here’s how:

  1. Press and hold the Power button.
  2. Tap on Restart.
Reboot your device

If the error continues, try performing a soft reset by removing the battery (if possible) and waiting a few seconds before reinserting it and turning on your device. If the issue persists, follow the next step.

Solution 4: Force Stopping the App

Force stopping com.samsung.Android.rubin.app means shutting it down completely so that it can start fresh when opened again. It’s like hitting the reset button on the app. This often resolves any glitches that may be present in the app.

Here are the steps to force stop an app:

  1. Open your Settings.
  2. Go to System apps or Application Manager.
  3. Tap on com.samsung.Android.rubin.app to open its details page.
  4. Click on Force Stop.
  5. Tap on OK to confirm.
Force stop rubin app

Solution 5: Resetting Your Device to Factory Settings

If you have tried all the previous steps and the error persists, then resetting your phone to factory settings may be your last resort. This solution will erase all data on your phone. Therefore, it is recommended that you backup all necessary information before proceeding.

  1. Go to Settings.
  2. Scroll down and select About Phone.
  3. Select Factory reset, followed by Erase All Data.

Your device will now begin the reset process, which may take a few minutes, depending on the amount of data stored on it. Once finished, your phone will restart and hopefully the last method help resolve the issue.


It is normal to have questions about apps and processes running on your phone, especially when you come across com.Samsung.Android.rubin.app. In this article, we have explored what this app is and why it may be present on your Samsung device. Rest assured that it is a safe system app that helps ensure a smooth user experience. If the error message still exists, you can try to clear data and cache, restart your device, factory reset, or ask for assistance from Samsung customer support.

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About The Author

As a mobile technology expert, I focus on troubleshooting iPhone and Android devices to provide efficient solutions for various issues. I have a keen eye for detail and a passion for problem-solving, assisting users with software repairs, app fixes, and more to simplify smartphone complexities.

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