What is LG IMS Android App and How To Remove It?

If you are an Android phone owner or an LG user, you might have seen a pop-up, ‘unfortunately LG ims app has stopped’ appear on the screen. Like millions of users worldwide, you might be left wondering what lg ims is and what it is used for in your device.

Sadly, because of ignorance, many users reported LG ims a virus such as omacp and have associated it with illegal data transmission between Android phones and third parties. However, is that the case? Do you need the app? How about removing it? Keep reading this article to get the answer to all these questions and many others.

What is LG IMS app on android phone?

First things first, we need to fully understand LG ims before getting into the details about what it is used for and what it does in your device. It is the short form for LG IP (Internet Protocol) Multimedia Services.


From its extended form, you could be getting wind of what the app deals with, i.e., IP multimedia services. Multimedia services encompass many things, but LG ims specifically deal with additional provisions, including Wi-Fi calling and Voice Over Long-Term Evolution, or VoLTE.

Is LG IMS only present in LG devices?

If you have an android device and have come across the ‘unfrotuntely LG ims has stopped’ error notification, you might be wondering why that is the case because of the LG part in the message.

Well, although the ‘lg’ in LG ims denotes LG company, it does not mean that the provision is exclusively meant for LG devices.

Over time, other android manufacturers have embraced it, and it is no wonder that the error message can even appear in non-LG devices as the Badgeprovider has stopped.

Actually, there is absolutely nothing wrong with this, and it implies no harm to your gadget.

Does the app have a package name?

Package names are more popular today, even the more as technological advances see another hallmark. They are significant when downloading apps from app stores, including Google Play Store.

Besides, package names become useful when running updates because some of the applications are exclusively identified by their package extensions.

Additionally, when you want to delete apps, especially the system pre-installed app such as coremobility app vnotes, or com google android packageinstaller using USB Debugging or the System App Removal method, the package name also comes in handy.

LG ims, despite being a framework, has a package name, which is cpm.lg.ims, with which it is identified in android devices. Using this extension, you can update the app frameworks.

What is the issue associated with LG IMS?

Although the LG ims app on android is an essential framework in a device and allows the execution of particular multimedia functionalities, users have had several issues with this provision.

Some of these are only trivial because it is how every app works, but we are going to discuss all of them, including;

1- High battery consumption

Many users have associated LG ims with high battery consumption, especially after checking battery usage and seeing the framework listed among other battery-raining apps.

As mentioned previously, LG ims make VoLTE and Wi-Fi calling multimedia aspects possible. Realistically, we expect the framework to fuel battery consumption because of Wi-Fi usage.

Therefore, while you may blame the app for battery draining, it has nothing to do with it.

2- Automatic turning on of locations

The other issue many people have raised regarding LG ims is the automatic turning on of location.

How so? From time to time, you might find your location turned on, and upon trying to turn it off, you get a notification that informs you that turning off the location will stop LG ims from running, hence the linkage.

While this may seem like a big issue, it is just how the framework is designed to work. To utilize Wi-Fi without interruptions, especially for Wi-Fi calling, LG ims must turn on location.

3- The ‘unfortunately LG ims has stopped error notification’

Lg ims has stopped error notification is one of the most frequently occurring error messages in android devices and maybe the biggest concern with the app.

In some instances, the pop-up does not appear, but the error occurs in the background, making things even worse because you cannot use your device anymore.

Sadly, it’s still unclear what causes the error, but we certainly know how to troubleshoot it, which is the focus of the next section.

How to fix LG IMS keeps stopped?

Since the pop-up due to LG ims stopping is annoying, knowing how to fix it is the best way to go. Thankfully, there are several means to do this, and at least one should work for you. They include:

  • Uninstalling recent updates and installations.
  • Use the hidden menu to change the IP version.
  • Factory reset the device.
  • Disable the LG IMS android app.

1- Uninstalling recent updates and installations

In some cases, updating or installing new applications may prompt the LG ims error to occur, and the pop-up appears. Thus, you can check the Settings app for any recent updates and installations. If you find any, uninstall them, and this should hopefully fix the LG ims error.

2- Use the hidden menu to change the IP version

The current IP version that runs on your device can also prompt the LG IMS error. To eliminate this as the cause of the pop-up, change the IP version using the hidden menu by following the procedure below;

  • Dial 277634#*#
  • Locate and tap ‘IP version’
  • Switch from ‘IPV6V4’ to ‘IPV4V6’

If the process is interrupted, turn on flight mode, change IP settings, and turn off the mode once done.

3- Factory reset the device

Since factory resetting a device literally cleans it of any data, many people shun it. However, if methods 1 and 2 do not resolve the LG ims error on your android phone, factory reset would be the ideal way to go, but ensure to back up your data first.

  1. Do this by clicking Settings.
  2. Then General tab.
  3. Backup & factory reset.
  4. Confirm the action by clicking Reset.

4- Disable the app

The other way to go is disabling LG ims, but remember that you will not be able to use Wi-Fi calling or VoLTE services after doing so. To disable it, proceed as follows;

  • Dial 277634#*#
  • Select Field Test, the Modem Settings, and tap VoLTE on/off
  • Restart the device to finish the process

Is LG IMS a virus or a spyware?

When people don’t understand specific aspects or apps in their devices, they associate them with viruses or malicious applications. The same has been said of LG ims, but you might be relieved to know that the framework is not a malicious program.

Consequently, you don’t have to worry about your data being unintentionally transmitted to third parties while using Wi-Fi calling or other IP multimedia functionalities.

Do I need the app?

Many Android and LG Stylo and Wing users have asked us whether they really need LG ims.

If you make Wi-Fi calls and use VoLTE functionalities, you need LG ims. However, if you don’t use these functionalities, you don’t need the framework and may want to remove it.

How to remove LG IMS Android app?

If you don’t need the LG ims framework, you can consider removing it. You can do so by installing a Custom or Stock ROM to complete the process. Either of the two options works, but many people prefer stock ROM.

Download it and install it, then follow the prompts to completion. When asked about the app’s name, key in LG ims.


LG ims is a framework that makes VoLTE and Wi-Fi calling IP multimedia functionalities possible. While many have an issue with its consuming battery and automatically turning on location, it is just how the framework works. It is, however, not a virus, and if you feel that you don’t need it, you can delete it with no hope of ever using Wi-Fi calling or VoLTE services.

See also